Shipping policy

 

 

Shipping Policy

Where We Ship Currently, Culture Kicks ships to customers within the United States.

Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order has shipped.

Shipping Cost We offer free shipping on all orders to the United States.

Estimated Delivery Time Orders typically arrive within 7–14 business days after processing, depending on your location and carrier conditions. Delivery times may be extended during high-demand periods (such as new drops) or due to circumstances beyond our control.

Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking info to update after the order is marked as shipped.

Lost or Stolen Packages Culture Kicks is not responsible for packages lost or stolen after being marked as delivered by the carrier. If your tracking shows delivered but you haven't received your package, please contact your local carrier first, then reach out to us at (culturekicks.store@gmail.com) and we'll do our best to assist.

Incorrect Shipping Address Please make sure your shipping address is correct at checkout. Culture Kicks is not responsible for orders delayed or lost due to an incorrect address provided by the customer. If you notice an error, contact us immediately at [support email] — we can only make changes before the order ships.

Order Delays Occasionally, delays happen due to weather, carrier issues, or high order volume. We'll notify you by email if your order is significantly delayed.